Cooperation Process

We are committed to providing a clear, efficient, and smooth cooperation experience. Below is the standard process for collaborating with VIETNAM FLOW, designed to ensure your needs are accurately understood and projects are completed on time with high quality.

1

Initial Consultation & Needs Analysis

Contact us via the website form or email with your initial ideas, requirements (product type, usage, quantity, budget, expected delivery date, etc.), or provide drawings/samples. Our professional team will communicate with you in-depth to fully understand your specific requirements and goals.

2

Solution Design & Quotation

Based on your needs, our design and engineering teams will provide customized product design proposals. We will then provide a detailed, transparent quotation based on the confirmed design, materials, processes, quantity, and trade terms.

3

Sample Production & Confirmation

Before mass production, we will produce a sample strictly according to mass production standards for your approval. We will send the sample for your evaluation and make any necessary modifications until you are completely satisfied.

4

Order Confirmation & Contract Signing

Once the sample is approved, both parties will sign a formal Sales Contract or Proforma Invoice. At this stage, you will need to pay the agreed-upon deposit to initiate production.

5

Mass Production & Progress Tracking

Upon receiving the deposit, we immediately arrange production. Our on-site project and QC teams in Vietnam will closely monitor progress and provide you with regular status updates.

6

Quality Inspection

After production is complete, our QC team conducts a strict final inspection (FQC/OQC). We welcome you or your designated third-party inspection agency to inspect the goods before shipment.

7

Balance Payment & Logistics Arrangement

After the inspection is passed, we will notify you to pay the remaining balance. Upon receipt, we will arrange safe and reliable international logistics and provide all necessary shipping documents.

8

Goods Delivery & After-sales Service

We track the shipment until you safely receive the goods and offer comprehensive after-sales service. If you find any issues, please contact us promptly for an active response and solution.

Making Cooperation Easier

We strive to make the entire process as simple and transparent as possible. Our team is always ready to answer any questions and provide full support throughout the journey. We value long-term relationships and look forward to your continuous feedback and future cooperation opportunities.